LEARNING THAT BECOMES CAPABILITY
Learn a practical skill, apply it to your work, check your understanding and keep evidence of progress.
Open workspace ↓PUBLIC WORKSPACE
Three introductory modules · self-paced · saved on this device.
Open authenticated academy ↗0 of 3 modules completed
MODULE 1
Start with the person’s desired outcome. Ask an open question, reflect what you heard, then check whether your interpretation is accurate. Separate a stated need from your hypothesis. A useful discovery note records context, outcome, constraint, evidence and an agreed next step.
Write one open question for a real conversation, and the evidence you would need before proposing a solution.
Which question best opens discovery?
Completion requires the correct answer and your application note.
Export your notes and actual module completion. This introductory record is not an accredited qualification.